Sales Support Engineer

Remote
Full Time
Sales
Entry Level
Zilliant powers intelligent B2B commerce with our industry-leading price optimization, sales guidance, and CPQ software. Our data science, cloud-native software, and passion for customer success deliver the highest ROI, fastest time to value, and highest customer satisfaction.  If you’re ready to make an impact at a growing company that values the time, input, and effort of each of its employees, we’re eager to connect with you!
Zilliant is looking for a Sales Support Engineer to join our Solution Engineering team. As a Sales Support Engineer, you will work with Solution Engineers to build demonstrations centered around Zilliant’s industry leading products. You will collaborate with the Sales and pre-sales teams to craft compelling storylines and define Zilliant’s value proposition. You will report to the Director of Solutions Engineering Operations.
What You’ll Do:
  • Support Sales efforts through demo configuration
  • Collaborate with customers and the pre-sales team to understand data and business use cases
  • Configure and customize Zilliant’s Software for pre-sales efforts
  • Create and deliver visual analytics to support the customer’s requirements
  • Effectively balance schedule, effort, and scope
  • Work with Product Management to understand and utilize latest platform capabilities
  • Participate in transfer of information meetings between pre-sales and services
  • Work with multi-national teams; North America, EMEA, and South America
What You Won’t Do:
  • Get bored – cycles come fast and in bursts.  Support efforts spike with sales activities; it is rare to work on the same initiative for a prolonged period of time.
Who You Are:
  • Self-driven and able to thrive in a fast-paced and dynamic organization
  • Time-management focused and able to manage multiple competing priorities
  • An effective communicator (presentation, written, and video conference)
  • The ability to take business requirements and turn them into effective demonstrations including the ability to bring a vision and opinion to stakeholders
  • A detailed oriented individual with an eye towards accuracy and completeness
  • High integrity, high energy, with a strong team-centered work ethic.
What You’ll Need:
  • Bachelor’s Degree in Computer Science, Information Systems, or related STEM-field or relevant professional experience.
  • 0-4 years of professional experience in software applications, development, data analytics.
  • Prior work experience in a B2B SaaS organization (Preferred)
  • Skills in scripting language (Groovy, Python, JavaScript, etc) a plus
  • Exceptional technical and analytical skills with the ability to interpret complex use cases and data sets
  • Experience with data visualization such as Tableau or Power BI. a nice to have
  • Experience with database systems/SQL  such as MS SQL Server, Oracle, mySQL a plus
What You’ll Enjoy [US]:
  • Full benefits package including medical, dental, and 401k plans with a company match
  • Generous paid time off (PTO) policy to ensure a solid work/life balance
  • Comprehensive parental leave to provide time to bond with new family members
  • Remote or Hybrid work schedule, depending on team and personal preferences
  • The financial and strategic backing of Madison Dearborn Partners (MDP)

 

Zilliant is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.

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